Shipping and Return Policies

Shipping and return policies:

Estimated Time for delivery:
USA and Canada = 1 – 3 weeks
Other countries = 1 – 6 weeks

At the time of shipment, you will receive by email the tracking information of your package.

ARTOGONE is not responsible for damages that occur during transit with the shipping companies, however we will ensure that the situation is resolved efficiently and effectively.

All purchases will be crated in custom built wood crates or packaged in cardboard shipping boxes (depending on the size of art and value) and are protected to ensure safe arrival.

Return Policy
If you are not satisfied with your purchase, we invite you to contact us within 2 business days of receiving your package, to plan the return of the work and to obtain your refund:

Artwork returned must be packaged in the same container as it was shipped.

All artwork returned for exchange must be received undamaged.
Shipping costs are the responsibility of purchaser. We will refund upon receipt of the returned work and after verification of its condition.